Privacy Policy

Updated: August 30 2025

U.A.C Infotech Solutions (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our domain registration, web hosting, and related services.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

Name, email address, phone number, billing address, and payment details.
Account login details (username, passwords, and security questions).

b) Domain Registration Information

WHOIS registration details, which may be published as required by domain registries and ICANN policies.
Technical information related to domain names, DNS, and registrar activity.

c) Technical and Usage Data

IP address, browser type, operating system, and access logs.
Website traffic data and server activity for security and diagnostic purposes.

d) Communication Data

Any correspondence you send to us (emails, support tickets, live chat).

2. How We Use Your Information

We use your information to:

Provide domain registration, web hosting, and related services.
Process payments and issue invoices.
Verify your identity and prevent fraudulent activity.
Comply with ICANN/AUDA, registry, and legal obligations.
Improve our services and customer experience.
Send important service announcements, account updates, and security notices.
Provide customer support and respond to enquiries.

3. Sharing of Information

We do not sell your personal data. However, we may share information with:

Domain Registries and ICANN: As required for domain registrations.
Payment Processors: To securely process transactions.
Third-Party Service Providers: For hosting infrastructure, technical support, and business operations.
Legal Authorities: If required by law, regulation, or court order.
WHOIS Database: Where applicable, subject to privacy/proxy services and current ICANN policies.

4. Data Retention

We retain your personal information only as long as necessary:

To provide services and maintain your account.
To comply with legal, tax, and regulatory requirements.
To resolve disputes and enforce agreements.

5. Data Security

We implement technical, administrative, and physical safeguards to protect your information from loss, misuse, or unauthorized access. However, no system is 100% secure, and we cannot guarantee absolute protection.

6. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to:

Improve site performance and functionality.
Track usage trends and measure effectiveness.
Provide a more personalized user experience.

You can adjust your browser settings to block or manage cookies, but this may affect site functionality.

7. International Data Transfers

As part of domain registration and hosting, your data may be stored or processed outside of Australia. By using our services, you consent to such transfers in compliance with applicable data protection laws.

8. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal data.
Restrict or object to certain processing.
Request a copy of your information in a portable format.
Lodge a complaint with a data protection authority.

To exercise your rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

U.A.C Infotech Solutions
Phone: 02 6676 4161
Website: [www.uacinfotech.com.au